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Academic Advising

E-Advising Services are available to help students. is monitored daily, Monday-Friday.  All questions are answered as quickly as possible, with no response taking longer than 24 hours during the week.  Questions submitted outside of designated hours will be answered during regular business hours.  If you have any advising questions, this is the quickest way to get an answer.  If you have a question and are not sure who to ask, please send us your question.  If we do not know the answer, we will research and provide you information.

We also have online advising available. is used for more than just answering questions. If you would like to develop contact with one advisor to discuss your situation, or if you would like to have a scheduled appointment with an advisor, please request an advising appointment through the email.  An advisor will respond, discuss options available, and your preferred communication.  We are currently using Google meet and Zoom as opportunities to have face-to-face interaction.  Hi-speed internet connection, camera, and microphone are needed for this type of communication.

The Office of Enrollment Services is your one stop shop for admissions, advising, financial aid, registration, student records, and transfer services. Visit the main floor of the Student Center in Hillsboro or Jefferson College Arnold for assistance.

New students are required to make an advising appointment. After being admitted to Jefferson College, an Enrollment Services Specialist will assist you with registering for classes during a one-on-one appointment. All students are encouraged to meet with an Enrollment Services Specialist each semester to discuss required courses for each certificate or degree and resources available for success.

Enrollment Services Specialists provide a variety of services designed to facilitate student success, including:

  • Academic Advising
  • Registration
  • Financial Aid Guidance
  • Career Exploration
  • Academic and Personal Support
  • Transfer Assistance   

These services are critical in helping the student make the most of their college career.

Full-time, degree-seeking students are assigned appropriate academic advisors to assist in long-term academic decision making as well as current course selection. Many academic advisors are faculty members who specialize in advising students majoring in the fields they teach.

Scheduled Appointments 

Students are encouraged to schedule an appointment with their advisor to ensure that they are seen in a timely manner.

To schedule an appointment with your Faculty Advisor, all contact information can be found in our Faculty & Staff Directory.

To meet with an Enrollment Services Specialist, please call one of the numbers listed below:

  • Hillsboro: (636) 481-3209 or (636) 797-3000 ext. 3209
  • Arnold: (636) 481-3597 or (636) 797-3000 ext. 3597

Walk-in Advising Service - Currently Unavailable due to campus closure regarding COVID-19.

E-Advising Services

  • Online Advising - One-on-one meetings with Specialists or advisors are recommended to ensure all questions and information are provided to ensure the completion of your goals. However, if you are unable to meet in-person, online advising is available. These appointments will take place using Zoom Video Communications software that is available free of charge.  Hi-speed internet connection, camera, and microphone are needed for communication. Appointments are limited to 30 minutes. When scheduling your appointment, please request online advising.
  • E-mail Advising - You may e-mail a question using your MyJeffco e-mail account. The Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records, therefore requiring direct communication to the student through the college e-mail regarding specific questions relating to your situation. FERPA regulations also limits the ability to provide specific information over the phone.

If you have a general advising question, that does not require specific information relating to your account, you may send a request to from any e-mail account.

Online and e-mail communication will take place during regular Enrollment Services hours.