Information Technology
The Technology Department ensures the reliable operation of Jefferson College’s digital infrastructure. The team manages and supports campus-wide computer hardware, software, network systems, and telephony services.
From troubleshooting technical issues to maintaining secure network connectivity and communication systems, the department plays a key role in keeping Jefferson College running efficiently and securely.
IT Helpdesk
How To's:
- How To: Install Microsoft Office
- How To: Claim Your Account
- SMART Board Model 6000 Series User Guide
- SMART Board Model 6000s Series User Guide
- SMART Board Model MX Series User Guide
- Step-by-Step Instructions: Creating a Google Group for Mass Mailing
The Phish Bowl
Let’s work together to keep the Jefferson College community safe from phishing scams.
Frequently Asked Questions (FAQ)
Employees can report any suspicious email using the Phish Alert Button (PAB) icon in your Gmail inbox. Follow these instructions to learn how to use the PAB.
Students can report suspicious emails by notifying the Help Desk at (636) 481-3234, option 2. The Help Desk will direct your report to the most relevant IT Staff member.
Please immediately follow our Report Data Mishandling procedure.
Gmail is likely on it! Both students and staff do not need to report these to us - just avoid opening them. Messages that have been in Spam more than 30 days will be automatically deleted.
Optional Training Content For Employees
Below are resources that will help you learn more about cybersecurity. There are no penalties and may be completed entirely at your convenience.
- Safe Colleges > Extra Training > Cybersecurity
Please reach out to Human Resources if you don’t know your Safe Colleges login credentials.
- KnowBe4 - A link to KnowBe4 can also be found under the Google apps menu in the top right corner of your inbox
KnowBe4 uses your Jeffco email and password.
