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Helpdesk and Contact Information

For assistance by phone, please call our Help Desk at:
(636) 481-3234 or (636) 797-3000, ext. 3234
Prompt 2 
(security question is required to assist with login problems.  



Fall 2022 Help Desk Hours (when campus is open)

  • Monday, Tuesday, Thursday: 8 AM - 8 PM
  • Wednesday: 8 AM - 4:30 PM
  • Friday: 8 AM - 4 PM
  • Saturday: 9 AM - 4:00 PM  

Email questions may be sent to: helpdesk@jeffco.edu

(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)


Live Chat



When green, click on the button above to ask a question via a live chat session.

If you have additional general questions about online courses, please contact:

Dan Lauder 
Sr. Instructional Designer of Online Learning
(636) 481-3357 or (636) 797-3000, ext. 3357
dlauder@jeffco.edu

 

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