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Helpdesk and Contact Information
For assistance by phone, please call our Help Desk at:
(636) 481-3234
Prompt 2 (security question is required to assist with login problems.
Helpdesk Hours:
Monday, Tuesday, Thursday | 8 AM - 8 PM |
Wednesday | 8 AM - 4:30 PM |
Friday | 8 AM - 4 PM |
Saturday | 9 AM - 4 PM |
HELPDESK CLOSED FOR SPRING BREAK: THURSDAY, MARCH 23-SATURDAY, MARCH 25. We will be back open Monday, March 27th.
Email questions may be sent to: helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)
Live Chat
When green, click on the button above to ask a question via a live chat session.
If you have additional general questions about online courses, please contact:
Dan Lauder
Sr. Instructional Designer of Online Learning
(636) 481-3357
dlauder@jeffco.edu