Helpdesk and Contact Information

For assistance by phone, please call our Help Desk at:
(636) 481-3234 or (636) 797-3000, ext. 3234
Prompt 2 (security question is required to assist with login problems.  

Fall 2022 Help Desk Hours (when campus is open)

• Monday, Tuesday, Thursday: 8 AM - 8 PM
  
• Wednesday: 8 AM - 4:30 PM
• Friday: 8 AM - 4 PM
  
• Saturday: 9 AM - 4:00 PM  
  

Email questions may be sent to: helpdesk@jeffco.edu

(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)

Live Chat

When green, click on the button above to ask a question via a live chat session.

If you have additional general questions about online courses, please contact:

Dan Lauder 
Sr. Instructional Designer of Online Learning
(636) 481-3357 or (636) 797-3000, ext. 3357
dlauder@jeffco.edu