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Help Desk
For assistance by phone, please call our Help Desk at:
(636) 481-3234 or (636) 797-3000, ext. 3234
Prompt 2 (security question is required to assist with login problems.)
| Regular Help Desk Hours | (when college is open) |
| Monday - Thursday | 8 AM to 9 PM |
| Friday | 8 AM to 4 PM |
| Saturday | 8 AM to 5 PM |
| Wintersession Help Desk Hours | |
| Monday, December 23 | 1 PM to 9 PM |
| Tuesday, December 24 | CLOSED |
| Wednesday, December 25 | CLOSED |
| Thursday, December 26 | 1 PM to 9 PM |
| Friday, December 27 | CLOSED |
| Saturday, December 28 | 8 AM to 5 PM |
| Monday, December 30 | 1 PM to 9 PM |
| Tuesday, December 31 | CLOSED |
| Wednesday, January 1 | CLOSED |
| Thursday, January 2 | 1 PM to 9 PM |
| Friday, January 3 | CLOSED |
| Saturday, January 4 | 8 AM to 5 PM |
Email questions may be sent to helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)
Live Chat
When green, click on the button above to
ask a question via a live chat session.
Learn how to Sync Your Mobile Device with Jefferson College's MyJeffco.
Install Office 365 using a Jefferson College MyJeffco account.
Chat with a Librarian
Availability
- Monday - Thursday: 8 am- 4 pm & 7 pm-midnight
- Friday: 8 am - 3:30 pm
- Saturday: 2 - 10 pm
- Sunday: 10 am - midnight
