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Help Desk

Dial (636) 481-3234 and select the option that best fits your need:

Option 1 Option 2 Option 3
MyJeffco & Canvas login issues/password

Online Courses

Canvas Support

MyJeffco/Canvas login issues/password

Office or Classroom Technical Support

You will be prompted to answer one or more security questions before assistance with login problems can be provided.

 

Help Desk Hours 
Mon-Thurs 8 AM to 8 PM
Friday 8 AM to 4 PM
Saturday 9 AM to 4 PM

 

Email questions may be sent to helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)

Live Chat


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ask a question via a live chat session.

Learn how to Sync Your Mobile Device with Jefferson College's MyJeffco.

Install Office 365 using a Jefferson College MyJeffco account.


Chat with a Librarian

See the Library website to confirm hours.

Availability

  • Monday - Thursday: 8 am - midnight
  • Friday: 8 am - 4 pm (starting in the Summer 2022)
  • Saturday: 2 - 10 pm
  • Sunday: 10 am - midnight
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