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Help Desk

Dial (636) 481-3234 and select the option that best fits your need:

Option 1 Option 2 Option 3
MyJeffco & Canvas login issues/password

Online Courses

Canvas Support

MyJeffco/Canvas login issues/password

Office or Classroom Technical Support

You will be prompted to answer one or more security questions before assistance with login problems can be provided.


Spring 2022 Help Desk Hours 
Mon-Thurs 8 AM to 8 PM
Friday 8 AM to 4 PM
Saturday 9 AM to 5 PM


Email questions may be sent to
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)

Live Chat

When green, click on the button above to
ask a question via a live chat session.

Learn how to Sync Your Mobile Device with Jefferson College's MyJeffco.

Install Office 365 using a Jefferson College MyJeffco account.

Chat with a Librarian

See the Library website to confirm hours.


  • Monday - Thursday: 8 am - midnight
  • Saturday: 2 - 10 pm
  • Sunday: 10 am - midnight
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