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Help Desk
Dial (636) 481-3234 and select the option that best fits your need:
Option 1 | Option 2 | Option 3 |
MyJeffco & Canvas login issues/password |
Online Courses Canvas Support MyJeffco/Canvas login issues/password |
Office or Classroom Technical Support |
You will be prompted to answer one or more security questions before assistance with login problems can be provided.
Help Desk Hours | |
Mon-Thurs | 8 AM to 8 PM |
Friday | 8 AM to 4 PM |
Saturday | 9 AM to 4 PM |
Email questions may be sent to helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)
Live Chat
When green, click on the button above to
ask a question via a live chat session.
Learn how to Sync Your Mobile Device with Jefferson College's MyJeffco.
Install Office 365 using a Jefferson College MyJeffco account.
Chat with a Librarian
See the Library website to confirm hours.
Availability
- Monday - Thursday: 8 am - midnight
- Friday: 8 am - 4 pm (starting in the Summer 2022)
- Saturday: 2 - 10 pm
- Sunday: 10 am - midnight