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Help Desk

For assistance by phone, please call our Help Desk at:
(636) 481-3234 or (636) 797-3000, ext. 3234
Prompt 2 
(security question is required to assist with login problems.)  

Regular Help Desk Hours  (when college is open)
Monday - Thursday 8 AM to 9 PM
Friday 8 AM to 4 PM
Saturday 8 AM to 5 PM

Wintersession Help Desk Hours
Monday, December 23 1 PM to 9 PM
Tuesday, December 24 CLOSED
Wednesday, December 25 CLOSED
Thursday, December 26 1 PM to 9 PM
Friday, December 27 CLOSED
Saturday, December 28 8 AM to 5 PM
Monday, December 30 1 PM to 9 PM
Tuesday, December 31 CLOSED
Wednesday, January 1 CLOSED
Thursday, January 2 1 PM to 9 PM
Friday, January 3 CLOSED
Saturday, January 4 8 AM to 5 PM


Email questions may be sent to helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)

Live Chat


When green, click on the button above to
ask a question via a live chat session.

Learn how to Sync Your Mobile Device with Jefferson College's MyJeffco.

Install Office 365 using a Jefferson College MyJeffco account.


Chat with a Librarian

Availability

  • Monday - Thursday: 8 am- 4 pm & 7 pm-midnight
  • Friday: 8 am - 3:30 pm
  • Saturday: 2 - 10 pm
  • Sunday: 10 am - midnight