Help Desk

For assistance by phone, please call our Help Desk at:
(636) 481-3234 or (636) 797-3000, ext. 3234
Prompt 2 (security question is required to assist with login problems.)  

Help Desk Hours: (when college is open)
Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 4 p.m.  (effective August 16, 2019)
Saturday: 8 a.m. - 5 p.m. 
 

Email questions may be sent to helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)

Live Chat

When green, click on the button above to
ask a question via a live chat session.

Learn how to Sync Your Mobile Device with Jefferson College's MyJeffco.

Install Office 365 using a Jefferson College MyJeffco account.

Chat with a Librarian

Availability

• Monday - Thursday: 8 am- 4 pm & 7 pm-midnight
• Friday: 8 am - 3:30 pm
• Saturday: 2 - 10 pm
• Sunday: 10 am - midnight