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Help Desk
Dial (636) 481-3234 and select the option that best fits your need:
| Option 1 | Option 2 | Option 3 |
| MyJeffco & Canvas login issues/password |
Online Courses Canvas Support MyJeffco/Canvas login issues/password |
Office or Classroom Technical Support |
You will be prompted to answer one or more security questions before assistance with login problems can be provided.
| Help Desk Hours | |
| Mon, Tues, Thurs | 8 AM to 8 PM |
| Wednesday | 8 AM to 4:30 PM |
| Friday | 8 AM to 4 PM |
| Saturday | 9 AM to 4 PM |
Email questions may be sent to helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)
Live Chat
When green, click on the button above to
ask a question via a live chat session.
Microsoft 365 is free to Students and Faculty and is the online version of Microsoft Office products. You will be able to access this service from your MyJeffco home tab or at https://www.office.com/. (Login with your MyJeffco email address and password) (For existing Jefferson College Microsoft (Office) 365 users, your Office 365 password will match your MyJeffco account password. Going forward, only the MyJeffco password will be required.)
When you are no longer a Jefferson College student or college employee, your account, including any stored documents, will be removed when your MyJeffco account access ends.
Learn how to Sync Your Mobile Device with Jefferson College's MyJeffco.
Chat with a Librarian
See the Library website to confirm hours.
Availability
- Monday - Thursday: 8 am - midnight
- Friday: 8 am - 4 pm (starting in the Summer 2022)
- Saturday: 2 - 10 pm
- Sunday: 10 am - midnight
