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HR Professional Development
An organization or institution is only as competent and successful as the Human Resources Department, responsible for the staffing and training of its employees. Human Resource professionals are critical to the operation of any business or institution, and as such, ongoing professional training will allow these key professionals to keep their "edge" and refine their talents. Jefferson College offers a variety of courses covering a variety of topics important to human resources including diversity, productivity, and trust.
Diversity Awareness in the Workplace
This instructor-led course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them. The impact of perception is also examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict successfully, communicate with respect, confront others who do not appreciate a diverse workplace and handling sensitive situations are examined.
Participants will take the Diversity Awareness Profile (DAP) as part of the course. The DAP will be invaluable to your employees by helping them to:
- Become more aware of their behaviors and actions, whether obvious or subtle
- Evaluate and understand how their behavior can affect a person of a different culture, gender, or ethnic background
- Modify their behaviors and find the path toward respect for all people
- Most people don’t sit down at their desks and make a mental plan to discriminate, judge, or isolate their colleagues. Even so, these behaviors still exist in today’s organizations. Understanding the presence of these biases is the first step to recognizing that diversity brings many advantages.
- The Diversity Awareness Profile (DAP) assessment has helped millions of individuals in organizations improve working relationships among diverse co-workers and customers. How so? The Diversity Awareness Profile, commonly known as “DAP,” is a powerful 24-item assessment that helps people to:
- Increase their awareness of the perceptions they have of others
Assess the behaviors that most influence interaction with others Modify behaviors to build respect for others
- Based upon data gathered from focus groups, interviews, and thousands of diversity training sessions over the past twenty years, the assessment provides individuals with a Diversity Awareness Spectrum comprised of five categories of awareness that can gauge diversity awareness and the necessity of action within your organization and transform your diverse workforce from a liability to a strategic advantage.
Fee: $119 (Includes DAP Diversity Awareness Profile Assessment and instructional materials.)
5 Choices to Extraordinary Productivity (PD5-925)
The 5 Choices Essentials enables a significant amount of time and energy to be spent on life's most important objectives. When we deliberately pay attention to the most important things amidst the distractions, we can harness the opportunities and technologies available today and soar to creative and innovative heights. The difference between sinking and soaring is our ability to make wise choices. In Franklin Covey's "5 Choices Essentials" course, participants learn a process which, when followed, will dramatically increase their ability to achieve life's most important outcomes. Backed by science and years of experience, this course will produce a measurable increase in productivity and an inner sense of fulfillment and accomplishment. This time and life management workshop will help you make the right choices as you plan your day, week, and life. You will align your daily and weekly tasks with the most important goals.
Leading at the Speed of Trust (PD5-926)
The 13 behaviors that will increase Engagement and Trust: Leading at the Speed of Trust. This course helps leaders at all levels raise trust from an often-ignored asset to a strategic advantage in their organization. This work session focuses on behaviors common to high-trust leaders.
Working at the Speed of Trust (PD5-927)
Choose to make building trust in the workplace an explicit goal of your work. Learn how others perceive their trustworthiness from their personal IQ report. Understand the real, measurable Trust
Taxes they might be paying without realizing it. Change Trust Taxes to Trust Dividends, which are the benefits that come from growing trusting relationships. Make action plans for building trust accounts with all key stakeholders. Begin using the language of trust as an important cultural lever.
Learning to Listen (PD5-928)
Listening is a pervasive part of everyday life, both at home and at work. We spend more time listening than we do talking, and listening is the critical component of effective communication. Yet when it comes to skill development, listening tends to take a back seat to the flashier aspects of communication, like presentation skills. But listening is the foundational skill that influences our communication and guides our actions. Whether helping a customer choose product A or product B, coaching an employee on a performance issue, or trying to resolve a dispute, people rely on
their listening ability to acquire the information they need to act.
Strengthsfinder: Individual Development (PD5-929)
Strength-based coaching for individuals, teams, and managers. Discover your strengths--learn how to focus on the positive contributions that each individual has and offers the team. People can excel at their strengths! The focus should be on the strengths of your team, not their weaknesses. Learn how to focus on the potential of each member of your team. Everyone has a different combination of strengths; what are yours? How can we build on these strengths to create a powerful team, where everyone is enabled to focus on what comes easiest to them?
Find additional Human Resources Courses with our learning partners.